Shipping & Returns

Shipping & Returns

Here you’ll find all the details about our shipping process and return policy. If you have any questions, feel free to contact us via info@amazingair.eu.

Shipping

Order Confirmation & Tracking

After placing your order, you will receive an order confirmation email from us. Once your package has been shipped, our shipping partner will send you a shipping confirmation email containing a tracking number. You can use this number to track your order.

If you need to change the shipping address after placing an order, please contact us at info@amazingair.eu as soon as possible.
Use the subject line: "Shipping Address Change – Order X" (Replace X with your order number).

Delivery Time

All deliveries within the EU are shipped with DPD. Delivery times vary depending on the country.

Deliveries to non-EU countries within Europe are shipped via FedEx under DAP (Delivered at Place) terms, meaning VAT and import duties are not included.

Shipping Costs

Our shipping rates depend on the country of destination:

For any shipping-related inquiries, feel free to contact us at info@amazingair.eu.

Returns

We want you to be completely satisfied with your purchase. If you’re not, you can return your order within 14 days of receiving it. Please note: because of health and hygiene regulations, AmazingAir products can only be returned when the seal on the package is intact. This means that the products should be unopened and unused. Products that have been opened or used cannot be accepted for return.

How to Return a Product:
Check our Refund Policy